Privacy Notice - Employee

 

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Introduction

The organisation gathers and processes personal data relating to its employees to enable us to run the business and manage our relationship with you.  We are committed to being open and transparent about how we gather and use that data and to meeting our data protection obligations.

This privacy notice applies to personal information processed by or on behalf of Lee Road Surgery.

This notice explains:

  • Who we are, how we use your information and our data protection officer (DPO)
  • What kind of personal information about you we process
  • What the legal grounds are for our processing of your personal information (including when we share it with others)
  • What you should do if your personal information changes
  • For how long your personal information is retained by us
  • What your rights are under data protection laws

The UK General Data Protection Regulation (UK GDPR) became law on 24 May 2016. This is a single EU-wide regulation on the protection of confidential and sensitive information. It entered into force in the UK on the 25 May 2018, repealing the Data Protection Act (1998).

For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the "GDPR"), and the Data Protection Act 2018 (DPA2018), the organisation responsible for your personal data is Lee Road Surgery.

This notice describes how we collect, use and process your personal data and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us and we are committed to protecting and safeguarding your data privacy rights.

How we use your information and the law

Lee Road Surgery will be what is known as the ‘controller’ of the personal data you provide to us. Upon commencement of employment with the organisation you will be asked to supply the following personal information:

  • Name
  • Address
  • Telephone numbers
  • Email address
  • Date of birth
  • Gender
  • Marital status and family details
  • National insurance number
  • Bank details
  • Emergency contact information
  • Health information
  • Vaccination and immunisation status/information
  • Recruitment information such as your application form and CV, references, qualifications and membership of any professional bodies and details of any pre-employment assessments
  • Information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits and holiday entitlement
  • Your identification documents including passport and driving licence and information in relation to your immigration status and right to work for us
  • Information relating to disciplinary or grievance investigations and proceedings involving you (whether or not you were the main subject of those proceedings)
  • Information relating to your performance and behaviour at work
  • Training records
  • Electronic information in relation to your use of IT systems/swipe cards/telephone systems
  • Your images (whether captured on CCTV, by photograph or video)
  • An electronic copy of your DBS check will be held for six months, after this only the date, check type and certificate number will be held.

The information that we ask you to provide to the organisation is required by the business for the following reasons:

  • For us to pay your salary
  • For us to contact you out of hours if required
  • To provide you with organisation information via email and post if required
  • To have the ability to contact your emergency contacts if necessary
  • To ensure we are able to inform the emergency services if your health is compromised
  • To ensure that we can provide any reasonable adjustments as necessary
  • To comply with payroll, auto-enrolment and RTI responsibilities

The organisation may collect this information in a variety of ways, for example from application forms, CVs or resumes, obtained from your passport or other identity documents such as your driving licence, from forms completed by you at the start of or during employment (such as pensions benefit nomination forms), from correspondence with you or through interviews, meetings or other assessments.

This personal data might be provided to us by you or someone else (such as a former employer, your doctor or a credit reference agency and information from criminal records checks permitted by law) or it could be created by us.

Your personal data will be stored in a range of different places including in your personnel file, in the organisation's HR management systems and in other IT systems (including the organisation's email system).

Throughout your employment we will collect data and add to your personnel file i.e., appraisal paperwork, communications, absence information and changes to personnel data.

Special categories of personal data

Some special categories of personal data, such as information about health or medical conditions, are processed to carry out employment law obligations (such as those in relation to employees with disabilities).

Where the organisation processes other special categories of personal data, such as information about ethnic origin, sexual orientation or religion or belief, this is done for the purposes of equal opportunities monitoring. Data that the organisation uses for these purposes is anonymised or is collected with the express consent of employees which can be withdrawn at any time. Employees are entirely free to decide whether to provide such data and there are no consequences of failing to do so.

Automated decision-making

Employment decisions are not based solely on automated decision-making.

How do we lawfully use your data?

We need to know your personal, sensitive and confidential data in order to employ you, under the GDPR we will be lawfully using your information in accordance with:

  • Article 6, (b) Necessary for performance of/entering into contract with you
  • Article 9(2) (b) Necessary for controller to fulfil employment rights or obligations in employment

This notice applies to the personal data of our employees and the data you have given us about your carers/family members.

How do we maintain the confidentiality of your record?

We are committed to protecting your privacy and will only use information collected lawfully in accordance with:

  • Data Protection Act 2018
  • The UK General Data Protection Regulations
  • Human Rights Act 1998
  • Common Law Duty of Confidentiality
  • NHS Codes of Confidentiality, Information Security and Records Management

We will only ever use or pass on information about you to others who have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances (i.e., life or death situations) or where the law requires information to be passed on.

Our policy is to respect the privacy of our staff and to maintain compliance with the UK GDPR and all UK specific data protection requirements. Our policy is to ensure all personal data related to our staff will be protected.

All employees and sub-contractors engaged by Lee Road Surgery are asked to sign a confidentiality agreement. The organisation will, if required, sign a separate confidentiality agreement if the client deems it necessary. If a sub-contractor acts as a data processor for Lee Road Surgery, an appropriate contract (art. 24-28) will be established for the processing of your information.

In certain circumstances you may have the right to withdraw your consent to the processing of data. Please contact the data protection officer in writing if you wish to withdraw your consent.  In some circumstances we may need to store your data after your consent has been withdrawn to comply with a legislative requirement.

Where do we store your information electronically?

All the personal data we process is processed by our organisation in the UK. However, for the purposes of IT hosting and maintenance this information may be located on servers within the European Union.

No third parties have access to your personal data unless the law allows them to do so and appropriate safeguards have been put in place.  We have a data protection regime in place to oversee the effective and secure processing of your personal and or special category (sensitive, confidential) data.

Who are our partner organisations?

We may also have to share your information, subject to strict agreements on how it will be used, with the following organisations:

  • Primary Care Networks
  • Integrated Care Systems
  • NHS Commissioning Support Units
  • NHS England (NHSE) and NHS Digital
  • Local authorities
  • CQC
  • Private sector providers providing employment services
  • Other ‘data processors’ which you will be informed of

Sharing your personal data

Your information may be shared internally including with, your line manager, managers in the business area in which you work and IT staff if access to the data is necessary for performance of their roles.

Sometimes we might share your personal data with other organisations within our group or our contractors and agents to carry out our obligations under our contract with you or for our legitimate interests, for example to obtain employment background checks from third-party providers and obtain necessary criminal records checks from the Disclosure and Barring Service, payroll, the provision of benefits and the provision of occupational health services and also our HR company “Citation” https://www.citation.co.uk/ who provide us with HR advice and support.

The organisation may also share your data with third parties in the context of a sale of some or all of its business. In those circumstances the data will be subject to confidentiality arrangements.

The organisation will not transfer your data to countries outside the European Economic Area.

You will be informed who your data will be shared with and in some cases asked for consent for this to happen when this is required.

We may also use external companies to process personal information such as for archiving purposes. These companies are bound by contractual agreements to ensure information is kept confidential and secure.  All employees and sub-contractors engaged by Lee Road Surgery are asked to sign a confidentiality agreement. If a sub-contractor acts as a data processor for the organisation, an appropriate contract (art. 24-28) will be established for the processing of your information.

Who is the data controller?

Lee Road Surgery is registered as a data controller under the Data Protection Act 2018. Our registration number is Z6620742 and our registration can be viewed online in the public register at www.ico.gov.uk. This means we are responsible for handling your personal information and collecting and storing it appropriately.

We may also process your information for a particular purpose and therefore we may also be data processors. The purposes for which we use your information are set out in this privacy notice.

How long do we keep your personal information?

We are required under UK law to keep your information and data for the full retention periods as specified by the NHS Records Management Code of Practice for health and social care and national archives requirements.

More information on records retention can be found online at: NHSX – Records Management Code of Practice 2020

How can you access, amend or move the personal data that you have given to us?

Even if we already hold your personal data, you still have various rights in relation to it. For further information about this, please contact the practice manager. We will seek to deal with your request without undue delay and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us to resolve any issues that you raise.

  • Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.
  • Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities (for example for a research project) or consent to market to you, you may withdraw your consent at any time.
  • Right to erasure: In certain situations (for example, where we have processed your data unlawfully), you have the right to request us to "erase" your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data is collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.
  • Right of data portability: If you wish, you have the right to transfer your data from us to another data controller.

Your rights as an employee

Data Subject Access Requests (DSAR): You have a right under the data protection legislation to request access to view or to obtain copies of what information this organisation holds about you and to have it amended should it be inaccurate. To request this, you need to do the following:

  • Your request should be made to Grant Griffiths, Practice Manager – 020 8852 1235
  • There is no charge to have a copy of the information held about you. However we may, in some limited and exceptional circumstances, have to make an administrative charge for any extra copies if the information requested is excessive, complex or repetitive
  • We are required to provide you with information within one month. We would ask therefore that any requests you make are in writing and it is made clear to us what and how much information you require
  • You will need to give adequate information (for example full name, address, date of birth and details of your request) so that your identity can be verified and your records located

What should you do if your personal information changes?

You should tell us so that we can update our records. Please contact the practice manager as soon as any of your details change, this is especially important for changes of address or contact details (such as your mobile phone number). Lee Road Surgery will from time to time ask you to confirm that the information we currently hold is accurate and up-to-date.

What to do if you have any questions

Should you have any questions about this privacy policy or the information we hold about you, you can:

  1. Contact the organisation via email at lewccg.g85046-general@nhs.net
  2. Write to the data protection officer at South East London Intergrated Care System, PO Box 64529, London SE1P 5LX.
  3. Ask to speak to the practice manager Grant Griffiths or their deputy Julia Brett

The data protection officer (DPO) for Lee Road Surgery is Danielle Gibbons

Objections or complaints

In the unlikely event that you are unhappy with any element of our data processing methods, do please contact the practice manager Grant Griffiths at 20 Lee Road, London SE3 9RT in the first instance. If you feel that we have not addressed your concern appropriately, you have the right to lodge a complaint with the ICO. For further details, visit ico.gov.uk and select “Raising a concern” or telephone: 0303 123 1113

The Information Commissioner’s Office is the regulator for the General Data Processing Regulations and offers independent advice and guidance on the law and personal data including your rights and how to access your personal information.

Changes to our privacy policy

We regularly review our employee privacy policy, and any updates will be published to reflect the changes. This policy is to be reviewed May 2024.