Book an appointment using the NHS e-Referral Service



NHS e-Referral Service

The NHS e-Referral Service (e-RS) combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their initial hospital or clinic appointment, book it in the GP surgery at the point of referral, or later at home on the phone or online.

If you've been referred to a specialist through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

You'll need your:

  • booking reference number
  • password or access code

If you do not have these details, contact us for your details.

Choosing your hospital or clinic

You may have more than one hospital or clinic to choose from. But the options will be the same if you book online or over the phone.

Consider all the options before choosing a hospital or clinic and appointment slot.

For example:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?

In most cases, you have the legal right to choose the hospital or service you'd like to go to. This includes private hospitals, as long as they provide NHS services.

Speak to a GP if you want to be seen at a specific hospital or clinic. They'll help you decide what care is best for you and make any necessary referrals.

Find out more about referrals for specialist care.

You can follow this link to log in to the e-referral service - Log in to NHS Manage Your Referral