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New Appointment System from Monday 8th January 2018
Due to increasing demand for appointments and to ensure that all patients are seen by the most appropriate person for their condition we have altered our doctor’s appointment system slightly.
We will continue to have ‘routine’ appointments with all GPs bookable by phone, in person or on-line up to 4 weeks in advance.
There are also appointments bookable via GPEA 8am to 8pm, 7 days a week. This service is located on the ground floor of the main entrance building in the yellow zone at Lewisham Hospital. These appointments can be booked via the surgery or by contacting SELDOC ON 0208 693 9066 when the surgery is closed.
We are aware that at times there can be a wait of 1-2 weeks for appointments at the surgery and that some medical conditions will occur that need to be seen sooner. We will have a number of ‘urgent’ appointment slots available each morning. If you feel you require an ‘urgent’ appointment you will need to telephone the surgery that morning and a receptionist will ask you the reason for the appointment. The GPs have asked the receptionists to ask for this information as it may be that attending a face to face GP urgent appointment may not be the quickest & most appropriate action. You may be advised to attend ‘pharmacy first’ www.lewishamccg.nhs.uk/your-health/Pages/Pharmacy-First or be booked for a telephone consultation with a GP.
We will continue to have a duty doctor available for acute medical advice all day.